FOQAL 
OVERVIEW
Foqal is a next generation support ticketing and operations platform that works natively with Slack and Microsoft Teams. Foqal helps you elevate your customer service with modern conversation-based ticketing, workflow automation, and analytics that all work within your Slack and Teams environment.
ROLE
Frontend Engineer Intern
OUTCOMES
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Collaborated on a 50,000-line codebase, using TypeScript for code quality and GraphQL for efficient data retrieval
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Built and styled key interface components using React, SASS, and Bootstrap, elevating UX/UI for improved navigation
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Identified and resolved UI bugs, providing timely support and solutions to ensure client satisfaction
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Clarified technical details to non-technical stakeholders, facilitating collaborative and informed decision-making
TOOLS
